Last updated December 2025 • 7-minute read
If you’ve ever searched for a CRM that combines marketing, sales, and customer service in one place, you’ve probably seen HubSpot everywhere.
Let’s break down how these two platforms compare so you can decide which fits your business best.
💼 Overview
Free Plan
• EngageBay: Yes (up to 250 contacts)
• HubSpot: Yes (limited)
Marketing Automation
• EngageBay: Included in all plans
• HubSpot: Limited to paid tiers
CRM + Sales
• EngageBay: Built-in
• HubSpot: Built-in
Customer Support Tools
• EngageBay: Helpdesk, Live Chat
• HubSpot: Service Hub (paid add-on)
Pricing
• EngageBay: Starts around ~$15/month
• HubSpot: Starts around ~$50/month (per user)
Email Sending Limits
• EngageBay: Generous
• HubSpot: Limited on free plan
Integrations
• EngageBay: 100+
• HubSpot: 1,000+ (many paid)
Best For
• EngageBay: Small-to-medium businesses
• HubSpot: Larger or scaling teams
🚀 Why Small Businesses Love EngageBay
1️⃣ Everything Under One Roof
EngageBay combines CRM, email marketing, landing pages, automations, helpdesk, and live chat — no need for five separate tools.
2️⃣ Marketing Automation Made Simple
Drag-and-drop workflows let you set up drip campaigns, lead scoring, and auto-responders without coding.
3️⃣ Affordable and Transparent Pricing
Even EngageBay’s top plan costs less than HubSpot’s mid-tier. You get full automation, unlimited email sequences, and reporting dashboards for one predictable monthly price.
4️⃣ No Lock-In
EngageBay doesn’t gate essential features behind enterprise upgrades — small teams get full automation and CRM capabilities from day one.
💡 Real-World Example
That’s an 70 % cost reduction without losing functionality.
⚙️ When HubSpot Still Wins
But for most small businesses, EngageBay covers everything needed to attract, convert, and retain customers — affordably.
🏁 Final Verdict
If you’re a growing small business that wants powerful marketing automation, built-in CRM, and customer-support tools without enterprise pricing, EngageBay is the smarter choice.
